Fortem Sustainability Our Future

Fortem’s 2030 Sustainability Strategy

Our world is facing unprecedented environmental and social challenges.

Without urgent efforts to curb emissions and build a fairer society the wellbeing of future generations is at risk.

At Fortem we pride ourselves on developing long-term relationships with the communities in which we work. It is our responsibility to maximise our ability to do good, reduce our contribution to climate change and play our part in a just transition to a low-carbon world.
For Our Future Fortem

With a strong foundation to build on, we have launched our 2030 Fortem sustainability strategy.

Our strategy is dedicated to delivering value across three themes. Our themes set out our long-term ambitions which describe the future we are striving to create. Our ambitions are supported by specific and measurable targets to support us in achieving success.



Supporting our clients will always be the focus of our business. They too face many unprecedented challenges, and their needs and aspirations are changing and becoming more diverse. 

We must understand our clients’ worlds, the challenges they face and their long-term ambitions. Aligning our interests with theirs will allow us to create lasting and successful partnerships and ultimately deliver positive outcomes for customers. The way we work is key to developing these close relationships, we must be flexible and honest, always listening and progressive in our approach. 


We are the sum of our people and our achievements are down to their collective talent, ingenuity and endeavour. To continue this success, we must make sure that our business and our people, including our supply chain, are prepared and eager to deliver the change we need.

Fortem Sustainability People

To achieve our goals we will need to adapt to new challenges on the way. As our business operations change to become more sustainable, so will the needs and roles of our people. We will need to think differently, work differently and support each other to stay curious and open-minded.

We know that diverse, complementary teams are more adaptable, make better decisions and are more innovative. Ensuring all our people can thrive and enjoy rewarding careers with us is more important than ever.

For Our Future Fortem Sustainability
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FOR our solutions to be informed by the voice of tenants to improve current and future living conditions within homes and tackle fuel poverty

Everyone deserves to live in a safe, warm and decent home. We will take account of residents’ views in the design and delivery of our projects and show we have listened to them.

Issues such as poor thermal efficiency, overheating, damp, mould and energy costs will be factored into retrofit decisions. We will minimise future disruption to residents by following a ‘no regrets’ principle to retrofit.

FOR us to simplify the decarbonisation of homes, providing an end-to-end retrofit service for our clients

We will work in partnership with clients to deliver a tailored service. drawing on in-house and external expertise, which includes:

  • Housing stock review
  • Design development
  • Securing funding
  • Solution delivery
  • Collecting data to demonstrate improvements

FOR us to set the standard on social value in our sector

2030 Targets:

  • For the diversity of organisations within our supply chain to increase year-on-year; this includes SMEs, micro businesses and social enterprises
  • For us to increase our spend with local supply chain

We will make social value a consideration in every decision we make – from how we support our own people and what we procure, through to the products and services we offer.

Our Sustainability Procurement Policy and Supply Chain Code of Conduct include commitments to promote equality, diversity and inclusion and tackling Modern Slavery.

FOR us to support people who face significant barriers to be in, or on the path to, good careers

2030 Targets:

  • For us to support 150 people facing significant barriers to the workplace to have new careers

Access to good quality work is the best way to improve a person’s life chances. Having a job can provide purpose, skills, a sense of achievement and increased self-esteem.

We will have a meaningful impact on the lives of people facing significant barriers to work.

FOR us to deliver high impact social value activities that promote social cohesion and improve local amenities, ensuring that customers and their communities thrive

2030 Targets:

  • For us to make connections with 25,000 people
  • For us to improve the lives of 2,000 people
  • For us to gather feedback from 100% of our social value activities
  • For us to collaborate with other partners to deliver greater social value impact

Every individual is unique, and every community is different. Working with our clients we will connect with communities and identify particular local needs and to deliver social value activities that address real issues and make a tangible difference.

FOR us to generate zero avoidable waste by 2030

2030 Targets:

  • For us to eliminate all avoidable waste during the construction of our planned and project works

  • For 100% of our non-hazardous waste (excluding void clearances) to be diverted away from landfill

  • For unavoidable waste from void clearances to be re-used, recycled and recovered where possible with at least 95% being diverted from landfill

Eliminating waste makes us more efficient and reduces our consumption of natural resources.

Zero avoidable waste means eliminating waste at every stage of a project’s lifecycle, from the manufacture of materials and products, the design, specification, procurement and construction or installation.

FOR our supply chain partners to be net-zero by 2040

  • For at least 70% of our purchased goods to be from suppliers that commit to being net zero carbon in operation by 2040

Our ambition to achieve zero carbon in our own operations will only have real impact if we share our experience and collaborate with others to eliminate carbon throughout our supply chain.

Our Sustainability Procurement Policy and Supply Chain Code of Conduct will allow us to work with organisations that can support us to achieve our goals. These include commitments to reduce the environmental and social impacts of the materials we use.

FOR us to aim to be a zero-carbon company without offsetting by 2030

2030 Targets:

  • For us to transition our fleet to zero-emission vehicles where the necessary infrastructure permits
  • For our sites, depots and offices to be fossil fuel free
  • For us to procure only certified natural renewable energy

Since 2022 we have been carbon neutral in our own operations. We will continue to reduce our emissions so that offsetting is no longer required and we become a zero-carbon company.